Customers of Reston Trash recently received this card with their quarterly bills. Family-run businesses are becoming rare, and heartfelt messages like this are rarer still. A customer writes:
Ted worked for Reston Trash for 30 years, and I think he was one of those unsung heroes who made Reston a better place to live in. Despite the hard physical nature of his job, whether working in a brutal summer heat wave, a pouring rain, or sub-freezing temperatures -- and I saw him working in all those conditions -- he indeed always did have a sunny disposition and a nice word. Ted embodied the phrase "customer service", and he truly will be missed by all of us who were fortunate enough to know him, even if only in passing.A nice tribute.