As the ongoing war of public opinion between Reston Town Center and its own tenants over paid parking continues, with the fancy Washington Post "news paper" finally catching wind of the recent unpleasantness with our "stressful city-like shopping center," the most recent rebuttal of Boston Properties'
exercise in crisis management "open letter" to the community by the RTC merchants included a world-class burn:
The “parking ambassadors” are unfriendly and not helpful, and seem to be on hand mostly to warn you that you must pay. They are not knowledgeable about the system and generally can’t help guests figure it out. Educational signage? The signage is not succinct and/or user-friendly. One customer – an astronaut! – was having trouble figuring it all out in a timely fashion, and complained to the proprietor of the store she was in.Yes, apparently figuring out the unhelpful ParkRTC app is rocket science.
But ParkRTC has some competition of late. For unknown reasons, the Reston Association "upgraded" its own web infrastructure to something called WebTrac, which as far as we can tell, will allow us to pay for our pool passes at warp speed or with lasers, or something. Look at how convenient it is, as this photo sent to us by a Confidential Restonian Operative shows:
The whole "variety of reasons" thingy doesn't exactly give us confidence about the new brilliant plan to ensure that the RA can finally bring to an end the scourge that is bringing it to financial ruin. No, not future purchases of leaky lake houses, silly rabbits! We're finally getting serious about that time your kid borrowed his brother's pool pass so his friend from the uncivilized wilds beyond the
pale beige, like Herndon or (gasp) Sterling, could check out what our fancy ce-ment ponds look like without paying the $5 guest fee. Once we start cracking down on this MASSIVE FRAUD, we'll recoup the Leak House purchase price almost immediately, or at least just as soon as we bring 520,000 of these cheaters to JUSTICE. Alls we need to do is upload photos, unless we really don't want to, and lasers or something will chime whenever an IMPOSTOR tries to breach the impenetrable fortresses that are RA's pools:
What could possibly go wrong?